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Netizen provides usability testing, research and consultancy services for websites and mobile apps. We study all industry trends, sector by sector, with upcoming website reviews on automotive industry, online retail, hospitality industry and online media industry. We have a huge pool of testers to conduct the testing as well as dedicated teams of researchers and User Experience (UX) consultants to analyze the results.

Alvin ChaiAlvin Chai is the CEO of and he also leads the UX team. Previously, he started working with internet start-ups in London where his main duty was digital marketing and designing positive user experience for websites. In 2011, he started providing his expertise to Malaysian companies such as, and in delivering positive user experience through their websites. Alvin continues to write about the subject of user experience and publishing it online. 

Alvin Chai is a graduate of City University London and has completed his postgraduate in law.


In collaboration with

Technopreneurs Association of Malaysia

MalaysiaKini NewMedia School


University Sites Reviewed

1. Asia Pacific University of Technology
Innovation (APU)
2. HELP University
3. INTI International University 
4. KDU University College 
5. Limkokwing University of Creative 
6. Monash University Malaysia 
7. Multimedia University 
8. Open University Malaysia 
9. SEGi University
10. Sunway University
11. Taylor's University
12. UCSI University 
13. Universiti Tun Abdul Razak
14. University of Malaya 
15. University of Nottingham Malaysia


Upcoming Reviews

  • Automotive Industry 
  • Online Retail
  • Hospitality Industry
  • Online Media Industry